Information We Collect

When you contact us for corporate flower arrangements or gift services, we gather information you willingly share. This may include your name, company name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though processing occurs securely via our payment partners.

For our corporate clients, we might collect extra business information such as company registration data, preferred delivery times, and budget requirements to tailor our service to your business.

Our site automatically gathers technical details when you browse. This includes your IP address, browser type, device information, and how you navigate the site. We use this to improve site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal data to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

FieldSpruceUnion respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to shield it. This includes safe data storage, encrypted transmissions, and restricted access to personal information within our organization.

Although we deploy robust security measures, no method of online transmission is completely secure. We continuously enhance our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may be able to access, rectify, erase, or limit how your information is used.

To exercise these rights, contact us with the details at the end of this policy. We will respond within a reasonable timeframe as mandated by law.

Data Retention

We keep personal data only as long as needed to deliver our services and comply with legal obligations. Retention periods depend on the data type and its purpose.

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance how you browse and to gain insights into how people use our site. Cookies enable us to recall your choices and assess site performance.

You can manage cookie options via your browser settings. Note that turning off some cookies could impact how the site works. For more detailed information about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to third-party sites or services. This privacy policy covers only FieldSpruceUnion and our own site. We do not oversee the privacy practices of external sites.

We recommend examining the privacy policies of any third-party sites you access via links on our site.

Policy Revisions

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or applicable laws. If major changes occur, we'll refresh the "Last Updated" date at the top of this document.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Reach Out About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.